A practical idea, built with workers.
The PALM Community Portal is a private, mobile-first information hub designed to help PALM workers find the right farm, house and support information—quickly and confidently.
Start small. Listen carefully. Improve together.
We are beginning with one participating farm and one PALM team. Their experience will shape what the portal becomes next.
Independent pilot project.
Not an Australian Government website.
Bringing useful information into one place.
PALM workers receive information from many sources—employers, supervisors, accommodation teams, community organisations and government services. Much of it is important, but it can be spread across messages, paper forms and conversations.
This project creates one clear starting point. Workers can use the phone they already carry to find approved information for their farm and house, vehicle and driving guidance, maintenance processes, wellbeing contacts and practical support.
The portal complements official PALM Scheme information and existing support. It does not replace employers, government services or emergency assistance.
Clear information supports stronger communities.
A simple, trusted portal can reduce confusion and help workers, farms and support organisations stay connected.
Available on mobile
Designed first for the device workers use every day, with short pathways and practical content.
Private by design
Farm, team and house information is available only to authorised workers with the appropriate access.
Built for real people
Plain language, translation support and worker feedback guide how information is organised and improved.
Learn before expanding.
The first stage is deliberately focused so the project can test what is genuinely useful.
Listen
Talk with workers, farm representatives and community stakeholders about everyday information needs.
Build
Create a secure mobile experience using approved content and fictional data during development.
Test
Run a closed pilot with one Victorian farm and one PALM team using authorised test accounts.
Improve
Use feedback and observed needs to refine the portal before considering wider participation.
What will guide every decision.
The technology is only useful if workers trust it and the information remains accurate, relevant and respectful.
Worker centred
Design decisions begin with the daily experience of PALM workers.
Privacy and safety
Access is controlled and personal information is kept to the minimum needed.
Approved information
Farm-specific content is reviewed before it is made available to workers.
Practical improvement
Feedback is used to make the portal clearer and more useful over time.
Information organised around everyday life.
Authorised pilot workers will see information relevant to their own farm, accommodation and support pathways.
An independent pilot project
The PALM Community Portal is an independent project in development. It is not an Australian Government website and does not replace official PALM Scheme guidance, employer responsibilities, emergency services or independent worker-support channels.
Help shape a practical worker resource.
We welcome conversations with PALM workers, farms, government, community organisations and potential project partners.
Contact the project →